Leading IT Integrations and
Services Provider
Our commitment to quality, integrity, and customer satisfaction is evident in every aspect of our operations.
TRUSTED BY INDUSTRY LEADERS
Powering Telecom, Banking, & Enterprise Solutions
We provide high-availability technology services to leading organizations across Indonesia, Timor-Leste, and the broader Asia-Pacific region.
Delivering technological excellence beyond borders.
Enterprise-grade technology solutions for digital transformation.
PT. Shibly Teknologi Solusi (STS) is a premier IT system integration and services provider based in Indonesia. We specialize in helping businesses plan, build, and manage their IT infrastructure and applications through innovative solutions and expert capabilities.
By offering tailored services, we empower our clients to optimize their technology landscape, streamline digital processes, and drive sustainable business growth in the modern digital era.
Key Strengths
Enterprise-Grade Architecture
We build high-availability systems with robust scaling, designed to support national telecom backbones, airports, and tier-1 banking institutions.
Seamless System Integration
Our adapters and gateway integrations connect legacy telecom infrastructure with modern cloud software, custom CRMs, and AI platforms.
Global Execution Capabilities
Proven track record of managing projects across 5 different countries, adapting to diverse regional compliance frameworks and technology grids.
To become one of the world’s leading and most innovative IT system integration and services providers.
CORE COMMITMENT & BULLSEYE METRICS
Setting new standards in technological excellence and customer satisfaction across international markets.
Empowering businesses through structured action.
To achieve our vision, PT. Shibly Teknologi Solusi adheres to a dedicated operating framework focused on quality, agility, and absolute value:
- Deliver high-quality IT services that align with global industry standards.
- Provide cost-effective and scalable solutions that drive operational efficiency.
- Ensure timely project delivery through professional and dedicated service execution.
- Continuously innovate and adapt to emerging technologies, helping clients stay ahead in a competitive market.
“STS remains committed to delivering top-tier IT solutions that enable businesses to thrive in an ever-changing digital landscape.”
Our Milestones
A journey of consistent growth and innovation.
Since our inception, we have evolved from telecommunications integration partners to global retail platform architects and AI solutions providers.
Long-term Partnerships & Regional Scaling
PT. Shibly Teknologi Solusi has continued to grow and maintain strong relationships in the industry:
- Continued partnership with major clients including LinkAja, Telkom, and Telkomsel, showcasing long-term trust and performance reliability.
- Engaged in ongoing client projects that span areas such as mobile services, digital transformation, and next-generation telco solutions.
- Maintained its commitment to innovation, service excellence, and regional expansion.
Artificial Intelligence & Large-Scale Infrastructure
The company entered the frontier of Artificial Intelligence (AI) and large-scale infrastructure:
- Engaged in a strategic project with Hutama Karya, contributing to AI and Machine Learning development.
- Marked a new direction towards intelligent systems integration, predictive analytics, and smart infrastructure solutions.
Retail Platforms & International Engagement
These years marked aggressive growth in the development of digital platforms and retail engagement:
- Started working on retail platform development projects targeting international markets, including collaborations with Telin Hong Kong and Telin Taiwan to build a Retail Platform for Taiwan.
- Created the Grapari Mobile App for both Hong Kong and Taiwan, focusing on customer management systems (CMS) and customer relationship management (CRM) tools.
- Solidified the company's reputation as a trusted provider of telecom retail solutions on a global scale.
Media & Broadcasting Expansion
The company made a strategic move into the media and broadcasting space:
- Established a key partnership with MNC TV, one of Indonesia's leading broadcasters.
- Introduced digital advertisement innovations for the telco industry, helping MNC TV and other partners enhance their digital ad delivery, targeting, and tracking capabilities.
Telecom Core Integration & Regional Expansion
The period between 2017 and 2018 marked significant expansion and deepened engagement in the telecommunications industry.
- Strengthened collaboration with Telkomsel, particularly through the integration of BSS (Business Support Systems) and advanced Charging Systems, enabling scalable and efficient customer billing and service management.
- Entered the Timor Leste market, demonstrating the company’s capability to operate and scale across international borders.
- Undertook major projects in Digital Customer Service, laying the groundwork for customer-centric innovation through automation and digitalization in customer interaction.
Establishment & Early Foundations
In 2016, the journey began with the official establishment of PT. Shibly Teknologi Solusi, marking the company's entry into the technology and telecommunications sector. This year set the foundation for future growth and expansion through ambitious partnerships and pioneering projects.
- Initiated a startup project in collaboration with major industry players including Ericsson, Telkom, and Telkomsel.
- Successfully launched essential service platforms such as Domain Management, PST (Public Switched Telephone Network), USSD (Unstructured Supplementary Service Data), IPR (Intellectual Property Rights), and Charging Systems, setting a technical benchmark early in the company’s life.
PT. Shibly Teknologi Solusi has demonstrated consistent growth and innovation since its inception in 2016. From initial partnerships with telecom giants to expanding internationally and embracing AI-driven solutions, the company continues to evolve at the forefront of the telecommunications and digital services industry.
Our Products & Solutions
Enterprise platforms engineered for high performance.
PT. Shibly Teknologi Solusi provides integration-ready core modules and custom software architectures designed to optimize enterprise capabilities.
CRM (Customer Relationship Management)
Allows our company to manage and analyze its interactions with all its customers – past, present, and potential – across sales, marketing, and customer care. By centralizing and analyzing this data, the company can gain insights into customer behavior, preferences, and needs.
- Centralized customer data platform
- Sales, marketing, and customer care pipelines
- In-depth customer behavior and preference analytics
CMS (Content Management System)
We specialize in creating and managing a variety of digital content, including audio, video, photos, and text. This includes crafting news articles, compelling advertisements, and other engaging content. Our team is adept at tailoring content to specific platforms and audiences, ensuring each piece is impactful and achieves its intended goals.
- Multi-media digital content lifecycle management
- Compelling digital advertisement and article creation
- Platform-specific and audience-tailored distribution
Charging Gateway
This mediation solution, using the GTP Prime protocol, acts as a central hub for managing and transforming network data. It can accept events and records in any standard-based format from various network components, and then produce rich records in the format required by downstream systems. This makes it a versatile tool for managing and analyzing network data, enabling businesses to gain valuable insights and make informed decisions.
- Native GTP Prime protocol mediation and routing
- Real-time event record transformation and extraction
- High-performance analytical downstream outputs
Captive Portal
A "splash page" is the webpage that greets new users connecting to a Wi-Fi or wired network. It acts as a gateway, providing information and sometimes requiring user interaction before granting full access to the network's resources. This page might offer details about the network, its terms of service, or even ask for registration information.
- Custom brand splash page design & landing integration
- User authentication, registration, and terms validation
- Network gateway resource control and secure access routing
DMS (Document Management System)
A document management system (DMS) is a digital hub for receiving, tracking, managing, and storing documents, reducing the need for paper. It allows for easy uploading, categorizing, and searching of documents, and keeps a record of all versions created and modified by different users. This ensures that everyone is working with the most up-to-date information, while also enhancing efficiency, collaboration, and security.
- Paperless digital archiving and cataloging hubs
- Full document version history and change audit logging
- Advanced searchability, security, and collaborative tools
Cell Broadcast (SMS-CB)
Cell broadcasting, also known as SMS-CB, is a method for sending messages to multiple mobile users within a defined area simultaneously. It's like a mass text message delivered through the mobile network, making it ideal for emergency alerts, public service announcements, and targeted marketing.
- Simultaneous cell broadcasting to multiple users
- Geographically targeted SMS-CB alerts
- Optimized for emergency alerts and public service broadcasts
SMSC (Short Message Service Center)
The Short Message Service Center (SMSC) is a key component in a mobile phone network. It handles the storage, forwarding, conversion, and delivery of text messages, acting as a central hub for all SMS traffic.
- High-volume storage, forwarding, and delivery of SMS
- Carrier-grade central hub for network-wide text traffic
- Flexible message format conversion and delivery routing
Our
Portfolio
Proven infrastructure engineering and enterprise software deployments designed to power tier-1 national networks.
Mobile Application Products
Tailored consumer and dealer portal applications engineered for payment integration, retail support, and account management.
T-Pay Mobile App
Integrated digital wallet featuring transfers, QRIS payments, credit purchases, utility billing, and game vouchers.
My Telkomcel
Next-generation consumer portal for accounts checking, packages top-ups, and special customer offers with free access.
Telkomcel CRM
Enterprise-grade Customer Relationship Management system designed to centralize core customer data and analyze sales.
- SIM Card sales force outlet monitoring
- Mobile App for Android and iOS
- Monitoring inbound and outbound calls for customer care
- Selling internet packages and vouchers
- USSD App
Telecom Core Gateways
Carrier-grade network solutions engineered for real-time messaging, geo-broadcasting, and mediation billing routing.
SMS Broadcast
High-throughput broadcasting channel supporting marketing campaigns, instant alerts, and targeted broadcast messages.
SMSC Gateway
Carrier-grade messaging gateway serving as a central hub for SMS traffic routing between different network systems.
Charging Gateway
High-performance mediation solution routing network event records to downstream real-time billing and charging systems.
Mobile Application Products
Tailored consumer and enterprise portal applications engineered for payment integration, HR support, and workforce management.
e-HRMS Mobile Portal
Sleek employee mobile self-service portal for real-time attendance, digital payslips, and leaves approval workflows.
E-Wallet Integration
Unified transaction connection system routing card/EDC payments directly to core banking hosts.
Payroll System
Automated ledger and payroll processing integration allowing secure disbursements, tracking, and financial transparency.
E-Wallet & Integrations
Connection systems built for EDC devices, card transaction routing, virtual accounts reporting, and asset gateways.
- EDC / Android EDC Connection System
- Integrated Card Transactions Integration
- e-Performance Business tracking portal
- Bank Guarantee tracking
- Credit Application handling workflows
- Virtual Account Reporting & Asset Management
Core Banking Systems
Institutional routing gateways, branch compliance tracking, and automated validation workflows for tier-1 bank operations.
EDC Routing Gateway
High-performance routing engine connecting physical and Android EDC merchant terminals with bank transaction processing networks.
Branch Performance Tracking
Centralized administrative portal providing real-time tracking of branch-level performance indicators, asset portfolios, and operational reports.
Guarantee & Credit Workflows
Structured automated workflow systems for bank guarantee processing, credit applications validation, and document lifecycle control.
INGW Charging Mediation System
INGW Charging Mediation System is telecommunications integration platform developed for Telkomsel to manage, process, and mediate charging data between network elements and billing systems.
By centralizing charging data processing, system improves data accuracy, operational efficiency, and billing reliability while supporting high-volume transaction handling in real time.
Intelligent Network Gateway Dashboard
Interactive transaction processing analytics and real-time mediation monitoring panel. With secure and scalable architecture, it helps ensure operational continuity.
Charging Mediation System
Log monitoring and diagnostic control interface config routing GTP Prime records. Ensures seamless service monetization and revenue assurance across network.
System Capabilities
Designed for carrier-grade uptime and compliant data mediation frameworks.
- Native GTP Prime protocol mediation and routing
- Real-time event record transformation and validation
- Accurate collections between network elements and billing systems
- Carrier-grade BSS integration and billing synchronization
- Automated failover and connection routing redundancy
Challenge & Impact
How PT. Shibly Teknologi Solusi addressed Telkomsel's transaction processing challenges.
High-Volume Transactions
Handling millions of charging transactions without losing accuracy.
Time Mediation Platform
Time mediation platform that collects, transforms, and validates usage records between network elements and billing systems.
Revenue Assurance
Improved charging accuracy, high-volume processing, and stronger revenue assurance.
Morismedika Clinical System
Morismedika is a Hospital Information System (HIS) implemented at the National Hospital of Timor-Leste, Hospital Nacional Guido Valadares (HNGV). It is unified digital platform designed to integrate and streamline core hospital operations, including patient registration, electronic medical records, pharmacy, laboratory, radiology, and reporting.
By centralizing clinical and administrative data, Morismedika improves efficiency, accuracy, and coordination across departments.
Unified Portal
Secure login gateway verifying access roles and authentication protocols for hospital staff.
Management Analytics
Real-time analytics dashboard tracking bed counts, emergency admittances, and medicine storage.
Registration & Queue List
Integrated table for patient queuing, records matching, and triaging patient records across departments.
System Capabilities
Engineered to unify healthcare databases and coordinate national hospital logistics.
- Unified Electronic Medical Record (EMR) system
- Integrated patient registration and triage workflows
- Inter-departmental sync (Pharmacy, Laboratory, Radiology)
- Centralized administrative and clinical reporting analytics
- Carrier-grade secure and scalable healthcare architecture
Challenge & Impact
Streamlining patient care and administrative cycles at Guido Valadares National Hospital.
Fragmented Operations
Integrating separate hospital services into a single database without compromising security, speed, or accuracy.
Unified HIS Platform
Deploying Morismedika HIS to unify patient registration, EMR, pharmacy, laboratory, and radiology into one real-time workspace.
Sustainable Care Delivery
Improved workflow efficiency, regulatory compliance, and better administrative decision-making in Timor-Leste.
Contact Consultation
Discuss your system integration scope.
Request an engineering consultation or submit a request for proposal (RFP).
Corporate Headquarters
Jl. Janur XV Blok Ch 01 No.5-7, RT.6/RW.10, Pd. Klp., Kec. Duren Sawit, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13450